Episode 80: Recalibrating & Resetting: Navigating the Next Normals with Rachel Druckenmiller

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(upbeat music)

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- Welcome back to the "Get
Unstuck and On Target" Podcast.

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I'm Mike O'Neill with Bench Builders

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and we help growing companies,

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especially manufacturers,
improve their people, process,

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and planning systems so they
can scale smarter and faster.

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Joining me again is Rachel Druckenmiller.

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Rachel is the founder of Unmuted.

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She's a national thought
leader in the field of employee

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engagement and wellbeing,

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and she has facilitated
300 plus virtual learning

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experiences in the last two years alone.

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Rachel is a keynote speaker,
workshop facilitator,

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and a leadership trainer.

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Let me keep bragging on her.

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Last year in 2021,

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Rachel was recognized by
Forbes as a Next 1000 Honoree.

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Rachel has been featured on many podcasts

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and I'm so pleased

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that she was able to
come and join us again.

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Welcome back, Rachel.

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- Oh, thanks Mike.

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We always have, I have to say,
the podcast we did last time

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around, "The Engaged Exhausted,"
is still one of the most,

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one of the podcasts that
I've been on that I share

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most frequently because it was,

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you just ask such great questions

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and it was a wonderful conversation
that was super relevant,

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so thanks for being so
good at what you do.

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- Well, thank you.

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You know, can you believe
that has been over a year

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since we've recorded that podcast?

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- No. (laughing)

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- My goodness and for
those who are listening,

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we're recording this the very 1st of May,

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so it'll probably be into
June before this might

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would be made available,

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but that topic that we
discussed last time,

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it pretty much informs
what you and I discussed

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as what we should pick up on.

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And so we've kind of
entitled this episode,

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Recalibrating and Resetting,
Navigating the Next Normals.

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So why don't we just
break that title down.

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Rachel, when you
volunteered that as a title,

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Recalibrating and Resetting,
let's start with that.

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What do those two terms mean to you?

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- Well, you know, I think,

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I think in the midst of so
much change and uncertainty,

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there's a need at a certain
point to sort of press

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a pause button or press the reset button

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and to do some reflection,

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to take an inventory of
what's working and what's not,

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to apply that to both our
professional lives, our careers,

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and also to our life outside of that,

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and to even give ourselves an experience

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of rest and respite,

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because in the midst of so much change,

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in the midst of so much
stress and tension,

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I think it's really important
that we take a moment

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to even step away from that
sometimes a weekend away,

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sometimes a true weekend off,
which I don't know about,

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you know, everyone listening,

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but sometimes I feel like there's
some part of every weekend

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where I'm doing some part of work.

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I mean, being an entrepreneur,

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I feel like that's can
sometimes come with a territory,

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but you know,

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to really take a true
break and to recalibrate.

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So I'll give you an example
of a recent recalibration.

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My husband and I,
- Please.

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we went away for Easter and
we visited friends of ours

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in Ohio that used to
live, they lived near us.

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They were neighbor like, you know,

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five minutes away for 10 to 12 years.

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Very, very good friends.

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They've got three kids and
they moved back home to Ohio

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just before the pandemic started.

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And the guy was, you know,
my husband, one of his,

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I'd say his local, his
best friend locally,

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and so just really, really big loss.

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He was in our wedding, you
know, to have them move,

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and so we decided, I had
to be in Cleveland for work

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the following week and
they live a half hour

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from where I had to be, so we were like,

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"Well, why don't we just
go there for Easter?"

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And we had three days at their house,

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and (chuckling) we made meals together,

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we played games, we watched "Sing 2,"

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and "Ted Lasso"

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and played basketball, some
of the guys went golfing.

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We had, we just caught up.

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We had time to just be with each other

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and to not feel rushed.

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We didn't have to be
anywhere else other than

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where we were in that moment.

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We were there for their
four year old daughter's

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just birthday party with family.

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They had just kind of a small gathering,

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and, we, you know, played
some games the last night

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we were there,

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just the adults and laughed
so hard our stomachs hurt.

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I mean, truly, those,

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I feel like those moments of
laughter are unfortunately more

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rare than I'd like to admit,
but I left that weekend.

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And the next day I was
talking to my business coach

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and I said, he noticed, he
commented on kind of my demeanor.

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And he said, "You know, I
can just sense that there's

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"something really kind of
different about your energy."

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And I told him what happened.

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And he said, "What I'm sensing
is the sense of Shalom,"

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which Shalom meaning peace,

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but also meaning from his perspective,

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nothing missing, nothing broken.

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- Hmm.

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- And that's how I felt.

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And that was, for me, that
was like a recalibration

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and a reset that I had by
sometimes it helps to remove

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ourselves from our normal
environment in order

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to recalibrate and reset.

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Sometimes it involves, you know,

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spending time with other
people and so that,

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that was just an example of one, you know,

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three day experience.

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- We're only halfway through the title,

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but let's go back to something.

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You said, "Hit the pause button."

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- Yeah.

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- And so we are recording this on Zoom.

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When you look at the bottom,

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you see all these icons at the bottom,

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but one of 'em is pause/stop.

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We, every single day, if
you're recording something,

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we can just hit that button
and it just does it for you.

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What is it about you? What about me?

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What is it about us that
hitting the pause button,

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we're so reluctant to do so?

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- I think, I think we don't,

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I think we're reluctant to do
it because we pride ourselves

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on our usefulness

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and what we're checking
off our to-do list.

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And so a pause would require
us to not be in that place

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of doing, and sometimes
that place of doing,

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even if it's exhausting is
familiar and comfortable.

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And so generally speaking,

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humans gravitate toward the familiar.

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And so for many of us,

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the familiar is kinda like
we talked about last time,

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burned out, exhausted,
or, you know, overdone,

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not stopping, focused on
achievement and accomplishment.

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And so we don't take the time
to pause because essentially

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what it does is it interrupts
our sense of identity

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of I'm not someone who pauses
and stops and slows down.

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I'm somebody who keeps
going and pushes through.

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And so I think for part of it,

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it can be almost this interruption,

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this dissonance with how we see ourselves,

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of other people have time
to do that, that's a luxury.

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And for some people, it
might not be a luxury.

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Like if somebody's a single
mom or they've got, you know,

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they're caregiving for
somebody and they're living

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paycheck to paycheck, the
reality is for some people,

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there may not, it may be harder for them.

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And I think everybody has the
capacity at a bare minimum

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to pause long enough

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to reach out to somebody that they know

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and say, "Hey, do you
have a minute to talk?"

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Or "I'm dealing with this thing,

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"I'm feeling really overwhelmed.

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"I just need to connect with somebody.

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"Do you have a moment to talk?"

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I think everybody has
the capacity to do that

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no matter how exhausted
we are, but I think so,

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so much of our hesitation is because

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it interferes with and
interrupts belief we have about

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ourselves that our value
comes from when we're doing,

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and our value does not come
from when we are resting

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and pausing and stopping.

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- You share an example
where you and your husband

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went to Ohio in over a three day period,

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you just basically unplugged.

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And the things that you did are
the things that our parents,

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our grandparents,

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our great grandparents
might have just done.

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And that is, you were
just with each other,

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enjoying each other's company.

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And that sounds like that's
something you personally

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don't do a lot.

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Is that a fair statement?

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- Yeah, for extended periods of time,

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there's a moment where it's
like, oh, Saturday night,

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you know,

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we went to get dinner with a friend

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and went to an Orioles game,

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and that was a total of
five hours of together time.

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There's something about my coach.

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He called it "a friend-cation."

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He's like, "Maybe we need
to integrate quarterly

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"friend-cations as part of
your routine and ritual."

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- I love it. Great concept.

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- Right?

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A friend-cation.

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And the fact is, it's not
like we were tourists.

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I mean, for Easter Sunday,

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they went and did some
stuff with their family,

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and Bill and I went into Cleveland

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and we went to the Rock
and Roll Hall of Fame.

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And we had lunch together
because I was gonna be gone

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from home for a full
week after that for work,

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and I wasn't gonna see him for a week.

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And so I said, "Let's give
ourselves a little bit of

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"recalibration time to be with each other,

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"to engage in a novel
experience or something really

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"rejuvenating about engaging a novelty."

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And so going to a place
we've never been before,

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engaging in an activity that
we've never done before,

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that we haven't done in a
while, that we both enjoy.

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So that was something that
was new and where we have

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novelty, there's a certain
level of excitement to it,

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you know?

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And so I think that's something that,

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that extended time, even
if it's an overnight.

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We have another friend,
they have two boys,

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they live about 45, 50 minutes from us,

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one of my best friends from college.

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And sometimes we have sleepovers,

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we'll go to their house on
like a Saturday afternoon.

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We'll either get takeout
or make dinner together.

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They have a, like a
theater or small theater,

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like in their basement,

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and so we'll sit down there
and we'll watch a movie

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on this big screen and then
we'll make breakfast together

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the next day.

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They love games so we play
games through the afternoon

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and we'll usually leave,
you know, 24-ish hours

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after we got there.

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And that feels like a mini
getaway. Just because again,

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there was no work.

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There was playfulness,

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there was connection,

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and there was engaging in
something as a collective

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that we all benefited from
that was making a meal,

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you know, it's usually what it is.

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So I think that extended time
of more than just a few hours

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is something that is
particularly impactful.

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- So, you know, I don't wanna
overanalyze your trip to Ohio,

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but what I'm now understand
is that you not only spent

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really incredible
quality time with friends

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and their family, but while there,

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you also worked on the
relationship with your husband

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and you did those things,
and that would be,

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you said "novel" that you
might would not do otherwise.

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- Yeah.

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- Knowing that you're gonna
have an extended period

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of time of separation.

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Did you experience a sense of
Shalom as a result of that?

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- Oh, I mean, yeah, like that's, I mean,

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it lasted with me the full
week, I was at a retreat

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that week and the last
time I was, you know,

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at this retreat,

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I felt like I was a lot in my head

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and I was maybe a bit more
guarded and not fully present.

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I just felt like I was so present

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because I had been so filled up.

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I mean, truly in every way,

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emotionally and mentally,
in terms of rest,

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I slept really well every
night at their house.

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Like all of the aspects
of all the little tanks,

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you know,

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that are in part of my life
were all filled up in some way.

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So then when I went in to start the week

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knowing I was gonna be away from home,

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it was coming from a
place of nothing broken,

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nothing missing, so then
I could be fully present.

00:11:45.780 --> 00:11:49.050
It was like that feeling of
being present is something that

00:11:49.050 --> 00:11:52.800
I felt I carried with
me into the week ahead.

00:11:52.800 --> 00:11:55.530
So such a gift and I
would recommend, I mean,

00:11:55.530 --> 00:11:58.230
friend-cation, (laughing)
would encourage people

00:11:58.230 --> 00:12:00.870
to think about someone that
you really enjoy being with

00:12:00.870 --> 00:12:02.040
that's really life giving for you.

00:12:02.040 --> 00:12:03.150
And they have three, I mean,
they have an eight year old,

00:12:03.150 --> 00:12:04.050
a five year old, and a four year old.

00:12:04.050 --> 00:12:07.020
So it's not like these
are (chuckling) easy years

00:12:07.020 --> 00:12:08.160
of parenting.

00:12:08.160 --> 00:12:09.090
- Yes.

00:12:09.090 --> 00:12:12.480
But we play, I mean, there's
a game called Skip Bo.

00:12:12.480 --> 00:12:14.070
It's a card game that her eight,

00:12:14.070 --> 00:12:15.810
their eight year old son is super into,

00:12:15.810 --> 00:12:17.070
we played three rounds of it,

00:12:17.070 --> 00:12:19.320
and he just wanted probably,
would've played five more

00:12:19.320 --> 00:12:22.590
if I'd taken five or six
more hours to do that.

00:12:22.590 --> 00:12:23.700
But it was, you know,

00:12:23.700 --> 00:12:27.150
it was just this really joyful
moment of what almost like

00:12:27.150 --> 00:12:29.250
communal living must feel
like, a little glimpse of what

00:12:29.250 --> 00:12:31.530
it must feel like to live in
like a cooperative or communal

00:12:31.530 --> 00:12:33.750
space so I would just
encourage anyone listening

00:12:33.750 --> 00:12:36.240
to think about who is someone
or who are some people,

00:12:36.240 --> 00:12:37.830
or who is a family that I really,

00:12:37.830 --> 00:12:39.502
whether you're single
or married or have kids,

00:12:39.502 --> 00:12:42.420
that I really enjoy being
with that, could we,

00:12:42.420 --> 00:12:44.701
what would it look like if
even for a long weekend,

00:12:44.701 --> 00:12:47.730
we just plan to get together
and spend time with each other.

00:12:47.730 --> 00:12:49.020
What would that look like?

00:12:49.020 --> 00:12:50.190
- Yes.

00:12:50.190 --> 00:12:51.023
- And plan it.

00:12:51.990 --> 00:12:55.237
- We open by saying the title
of this episode's gonna be

00:12:55.237 --> 00:12:57.540
"Recalibrating and Resetting,"

00:12:57.540 --> 00:12:59.790
and we've kind of begun to touch on that,

00:12:59.790 --> 00:13:04.790
but that after the colon,
"Navigating the Next Normals,

00:13:06.150 --> 00:13:10.833
that term normals, plural,
what does that mean to you?

00:13:11.730 --> 00:13:13.620
- Well, I think a lot of times,

00:13:13.620 --> 00:13:14.490
in the midst of the pandemic,

00:13:14.490 --> 00:13:16.050
people said, "Oh, we're
gonna going back to normal."

00:13:16.050 --> 00:13:16.920
And then eventually,

00:13:16.920 --> 00:13:18.420
even though some people are
still digging their heels

00:13:18.420 --> 00:13:21.545
in about it, we've come to
recognize that ship has sailed.

00:13:21.545 --> 00:13:23.730
There is no going back
to the way things where

00:13:23.730 --> 00:13:26.340
you can't undo what has
happened in the past two years,

00:13:26.340 --> 00:13:28.530
and we have been fundamentally
changed and shifted

00:13:28.530 --> 00:13:30.690
collectively and individually.

00:13:30.690 --> 00:13:32.010
So when we think about,

00:13:32.010 --> 00:13:34.927
I like to make it plural
because it's iterative, right?

00:13:34.927 --> 00:13:36.870
What's normal today,

00:13:36.870 --> 00:13:38.640
six months from now might shift again.

00:13:38.640 --> 00:13:41.054
And I think one of the things
that makes change so hard

00:13:41.054 --> 00:13:45.692
is when we get tied into
one way of how things are,

00:13:45.692 --> 00:13:48.930
and we have an expectation
that that's how it's always

00:13:48.930 --> 00:13:49.763
gonna be.

00:13:49.763 --> 00:13:53.220
And then when something
disrupts that we're completely

00:13:53.220 --> 00:13:57.360
thrown off, because we're
like, you know, it's like GPS,

00:13:57.360 --> 00:13:59.700
rerouting, recalibrating,
recalibrating, recalibrating,

00:13:59.700 --> 00:14:02.100
and we're in this state of
we're constantly having to learn

00:14:02.100 --> 00:14:04.860
a new way of living or
working or doing or being,

00:14:04.860 --> 00:14:08.010
and that in and of itself can
be fundamentally exhausting.

00:14:08.010 --> 00:14:09.450
So first of all, anyone's
feeling exhausted,

00:14:09.450 --> 00:14:11.857
just wanna recognize that
that is a normal experience

00:14:11.857 --> 00:14:15.929
of going through this iterative
process of navigating change

00:14:15.929 --> 00:14:19.980
and understanding new
ways of how things are.

00:14:19.980 --> 00:14:21.180
So when you think of the next normals,

00:14:21.180 --> 00:14:23.280
I think it's just acknowledging

00:14:23.280 --> 00:14:25.680
that life will continue to change.

00:14:25.680 --> 00:14:28.080
That thing there, it
was never static before.

00:14:28.080 --> 00:14:30.930
It's just the degree to which
it's changed is so much more

00:14:30.930 --> 00:14:33.090
pronounced now that we're hyper aware of,

00:14:33.090 --> 00:14:34.740
everyone's collectively aware of it.

00:14:34.740 --> 00:14:37.140
So I think just acknowledging,

00:14:37.140 --> 00:14:39.600
making the choice to acknowledge
that things are gonna

00:14:39.600 --> 00:14:40.830
continue to change.

00:14:40.830 --> 00:14:42.750
There's gonna continue to be uncertainty

00:14:42.750 --> 00:14:44.280
and the extent to which we can recognize

00:14:44.280 --> 00:14:45.540
that we may not be able to change

00:14:45.540 --> 00:14:47.100
what's happening to us or around us,

00:14:47.100 --> 00:14:49.272
but we get to always control our response,

00:14:49.272 --> 00:14:51.307
drawing on Viktor Frankel's work in

00:14:51.307 --> 00:14:52.230
"Man's Search For Meaning,"

00:14:52.230 --> 00:14:54.810
that we always get to choose our response.

00:14:54.810 --> 00:14:56.280
We always get to choose our attitude.

00:14:56.280 --> 00:14:58.380
We always get to choose how we show up,

00:14:58.380 --> 00:15:00.027
no matter what's going on around us.

00:15:00.027 --> 00:15:01.740
And one of those choices can be,

00:15:01.740 --> 00:15:05.670
I'm gonna accept some of these
changes that I may not like

00:15:05.670 --> 00:15:08.010
so that I can free up my
energy to move forward

00:15:08.010 --> 00:15:09.260
in a more productive way.

00:15:10.590 --> 00:15:13.050
- Regular listeners know
that this is an unscripted

00:15:13.050 --> 00:15:14.940
conversation, so I'm
gonna throw one out to you

00:15:14.940 --> 00:15:16.530
you probably didn't see coming.

00:15:16.530 --> 00:15:17.363
- Great.

00:15:17.363 --> 00:15:18.540
- I just thought of it and that is,

00:15:18.540 --> 00:15:20.523
we know you as a keynote speaker,

00:15:22.018 --> 00:15:25.680
your natural personality
comes through loud and clear.

00:15:25.680 --> 00:15:26.580
If you're listening,

00:15:26.580 --> 00:15:29.640
you can just see that
your eyes are lit up.

00:15:29.640 --> 00:15:30.473
If you're watching,

00:15:30.473 --> 00:15:34.350
you can see how quickly
Rachel lights up, she smiles.

00:15:34.350 --> 00:15:38.013
But when you're on, you're
in a keynote setting,

00:15:39.150 --> 00:15:42.420
how do you help take
whatever it is you're sharing

00:15:42.420 --> 00:15:46.110
as a keynoter and reduce
it to practicality?

00:15:46.110 --> 00:15:49.620
Is that something that people yearn for?

00:15:49.620 --> 00:15:50.730
- Oh yeah.

00:15:50.730 --> 00:15:51.630
Oh yeah, for sure.

00:15:51.630 --> 00:15:54.540
I mean, people, they absolutely want,

00:15:54.540 --> 00:15:55.980
they wanna walk away from experience,

00:15:55.980 --> 00:15:57.259
they wanna feel inspired.

00:15:57.259 --> 00:16:00.030
They wanna feel a sense of possibility.

00:16:00.030 --> 00:16:02.460
They wanna feel connected.

00:16:02.460 --> 00:16:04.770
They wanna feel more alive
and they wanna feel equipped

00:16:04.770 --> 00:16:05.610
to take action.

00:16:05.610 --> 00:16:09.270
So I was doing a keynote
recently with a group of women

00:16:09.270 --> 00:16:12.123
leaders in the higher education space,

00:16:13.928 --> 00:16:14.761
and after the session,

00:16:14.761 --> 00:16:17.460
so I talk about unmuting
yourself and being bold

00:16:17.460 --> 00:16:19.200
and courageous and
being your own advocate,

00:16:19.200 --> 00:16:22.320
and that's part of the
focus of the workshop

00:16:22.320 --> 00:16:24.630
that I'm gonna be doing for
Simon Sinek's team is speaking

00:16:24.630 --> 00:16:28.500
up at work and people left that session.

00:16:28.500 --> 00:16:29.779
And one of the things I talk about,

00:16:29.779 --> 00:16:32.970
it might just be a
question that I ask, right?

00:16:32.970 --> 00:16:35.190
A question can open up a whole
new world of possibilities

00:16:35.190 --> 00:16:37.267
for people so if I say,

00:16:37.267 --> 00:16:40.217
"Who gets the best of you and
who gets what's left of you?"

00:16:41.520 --> 00:16:44.460
That alone might hit someone in such a way

00:16:44.460 --> 00:16:47.197
that they're like, "Ooh, wow,

00:16:47.197 --> 00:16:50.287
"that alone is getting
me to have a realization

00:16:50.287 --> 00:16:51.837
"that's gonna get me to shift."

00:16:52.701 --> 00:16:53.873
Like someone heard that
question and then went

00:16:53.873 --> 00:16:54.706
and apologized to her son and husband

00:16:54.706 --> 00:16:55.710
for how she's been showing up,

00:16:55.710 --> 00:16:57.840
'cause she just didn't recognize it.

00:16:57.840 --> 00:17:00.390
Or I talk about the
importance of, you know,

00:17:00.390 --> 00:17:03.030
not living a life of regret
and how the number one regret

00:17:03.030 --> 00:17:05.149
of people on their deathbed
is I wish I'd had the courage

00:17:05.149 --> 00:17:06.720
to live a life true to myself,

00:17:06.720 --> 00:17:08.470
not the life others expected of me,

00:17:09.540 --> 00:17:11.580
and that, you know,

00:17:11.580 --> 00:17:13.722
and how the importance of
going for it and be willing to

00:17:13.722 --> 00:17:16.980
live a life of even if it
means the life of rejection

00:17:16.980 --> 00:17:18.900
so that you don't live a life of regret.

00:17:18.900 --> 00:17:23.700
And I heard stories after the
event of one woman was sitting

00:17:23.700 --> 00:17:25.350
at a table with her
peers the next morning,

00:17:25.350 --> 00:17:28.080
talking about how there
was this new opportunity

00:17:28.080 --> 00:17:31.327
that she was saying, "I'm
not sure if I wanna apply."

00:17:31.327 --> 00:17:33.937
"I don't know," and the
whole table was like,

00:17:33.937 --> 00:17:36.540
"You've gotta go for it, like
you've gotta at least try."

00:17:36.540 --> 00:17:40.680
So it's sort of this more
confident self emerges in people,

00:17:40.680 --> 00:17:42.840
and this sense of, "Well, why not?"

00:17:42.840 --> 00:17:45.270
You know, let me go for it.

00:17:45.270 --> 00:17:48.090
Or another person left as I
talk about my burnout journey

00:17:48.090 --> 00:17:50.580
in that keynote to you and
how we silence ourselves,

00:17:50.580 --> 00:17:52.320
and we don't ask for the help that we need

00:17:52.320 --> 00:17:53.361
or for what we want,

00:17:53.361 --> 00:17:55.350
or we don't speak up
when we're struggling.

00:17:55.350 --> 00:17:57.852
And so she left the session
and booked two vacations.

00:17:57.852 --> 00:18:00.102
(laughing)

00:18:01.830 --> 00:18:04.320
Yeah, so like people walk
away and they do stuff

00:18:04.320 --> 00:18:05.520
because they feel something.

00:18:05.520 --> 00:18:08.853
Like we make changes
when we feel something.

00:18:09.900 --> 00:18:12.810
- You know, I just realized
you could very easily take on

00:18:12.810 --> 00:18:13.660
as sponsors,

00:18:13.660 --> 00:18:17.707
travel agencies because
you do kind of instill,

00:18:17.707 --> 00:18:20.310
"Gosh, I just gotta get away."

00:18:20.310 --> 00:18:21.540
You just mentioned in passing,

00:18:21.540 --> 00:18:23.670
but I wanna come back
to it just before we hit

00:18:23.670 --> 00:18:24.660
the record button,

00:18:24.660 --> 00:18:27.780
you shared with me something
new that you've been asked

00:18:27.780 --> 00:18:31.260
to do with the Simon Sinek Organization.

00:18:31.260 --> 00:18:33.300
Tell us a little more about
what is it you're gonna be doing

00:18:33.300 --> 00:18:34.740
for them.

00:18:34.740 --> 00:18:38.220
- Yeah, so I'm gonna
be one of their online,

00:18:38.220 --> 00:18:40.710
live online course instructors,

00:18:40.710 --> 00:18:42.960
which I'm super excited about.

00:18:42.960 --> 00:18:45.275
And my friend and mentor of mine, Kristen,

00:18:45.275 --> 00:18:48.360
she connected me to the opportunity.

00:18:48.360 --> 00:18:50.070
I've known her for maybe four years,

00:18:50.070 --> 00:18:53.010
and I remember the first time
I met her, I said to her,

00:18:53.010 --> 00:18:56.737
I said, "I wanna do like my own version

00:18:56.737 --> 00:18:58.020
"of what you are doing."

00:18:58.020 --> 00:18:59.880
'Cause I had heard her speak kind of like

00:18:59.880 --> 00:19:03.810
an intimate conference and
gathering that I was at

00:19:03.810 --> 00:19:05.745
and about 40 people or so in my industry.

00:19:05.745 --> 00:19:09.226
And then a year later I made the decision,

00:19:09.226 --> 00:19:10.530
like I was out.

00:19:10.530 --> 00:19:11.639
I left my job and

00:19:11.639 --> 00:19:13.170
I launched my own business.
(chuckling)

00:19:13.170 --> 00:19:15.510
So she's like, "You said
it, and then you did it."

00:19:15.510 --> 00:19:19.410
And I, you know,

00:19:19.410 --> 00:19:21.990
so much of my journey has, so
much of I've gotten to where

00:19:21.990 --> 00:19:25.050
I am in my career is because
I advocated for myself

00:19:25.050 --> 00:19:27.060
from a very young age of speaking up

00:19:27.060 --> 00:19:28.170
and asking for what I needed

00:19:28.170 --> 00:19:32.010
and for what I wanted and inserting myself

00:19:32.010 --> 00:19:34.770
into opportunities and not being,

00:19:34.770 --> 00:19:36.750
not being someone who hid my
accomplishments with someone

00:19:36.750 --> 00:19:40.260
who made them known as a
way to help grow my career.

00:19:40.260 --> 00:19:42.549
And so that's one of the things
that I feel passionate about

00:19:42.549 --> 00:19:44.760
helping other people do is to speak up

00:19:44.760 --> 00:19:46.800
and I be asking for a vacation,

00:19:46.800 --> 00:19:49.980
or if you're asking for support
so that you can continue,

00:19:49.980 --> 00:19:52.621
so that you can recalibrate
so that you can reset.

00:19:52.621 --> 00:19:56.250
You're not a machine, to
acknowledge what routines

00:19:56.250 --> 00:19:58.077
and rituals do I need to put in place

00:19:58.077 --> 00:20:00.280
to help me create a sustainable life.

00:20:00.280 --> 00:20:01.260
You know?

00:20:01.260 --> 00:20:05.160
And so when we build the
confidence to speak up

00:20:05.160 --> 00:20:07.680
and ask for what we need and want,

00:20:07.680 --> 00:20:09.524
we're more likely to get it. (chuckling)

00:20:09.524 --> 00:20:12.180
You know, you don't ask, you never ask,

00:20:12.180 --> 00:20:13.890
there's a pretty low
chance you're gonna get,

00:20:13.890 --> 00:20:17.564
but if you ask what you need and want,

00:20:17.564 --> 00:20:19.050
there's a better chance
you're gonna get it

00:20:19.050 --> 00:20:20.700
'cause someone might not
even know that you need it,

00:20:20.700 --> 00:20:22.320
what you're asking for.

00:20:22.320 --> 00:20:23.340
People are not mind readers,

00:20:23.340 --> 00:20:27.377
you know, so anyway, tangent, but that's,

00:20:27.377 --> 00:20:29.490
that's what I'm gonna be doing.

00:20:29.490 --> 00:20:31.740
- Well, it's a tangent I
put you on just to bring

00:20:31.740 --> 00:20:32.573
full circle.

00:20:32.573 --> 00:20:34.680
The name of your business
is called Unmuted.

00:20:34.680 --> 00:20:37.980
And therefore you're helping
those who you speak to

00:20:37.980 --> 00:20:41.670
find their voice, to ask for
the things that they need,

00:20:41.670 --> 00:20:44.880
that we all need at our core.

00:20:44.880 --> 00:20:46.470
One of the things we've talked about today

00:20:46.470 --> 00:20:50.040
is just the need to be able
to push the pause button.

00:20:50.040 --> 00:20:51.255
It may not be a week.

00:20:51.255 --> 00:20:53.430
It may not be a long weekend.

00:20:53.430 --> 00:20:56.190
It could be just a few hours.

00:20:56.190 --> 00:20:57.023
- Yeah.

00:20:57.023 --> 00:20:59.973
- But the restorative power
of hitting that pause button.

00:21:01.440 --> 00:21:04.490
Rachel, you know, given
the theme of this podcast

00:21:04.490 --> 00:21:06.690
and because of who you are

00:21:06.690 --> 00:21:07.523
and what you do,

00:21:07.523 --> 00:21:10.200
would you think of a
situation where either you

00:21:10.200 --> 00:21:12.210
or someone you know got stuck,

00:21:12.210 --> 00:21:15.150
and what did it take to get unstuck?

00:21:15.150 --> 00:21:16.230
- So I'll give a personal example

00:21:16.230 --> 00:21:17.322
and I'll give a professional example.

00:21:17.322 --> 00:21:18.155
- Okay.

00:21:18.155 --> 00:21:22.710
- Personal example is I fell
out of a routine of exercising

00:21:22.710 --> 00:21:25.705
in a very consistent way
years ago, let's be honest.

00:21:25.705 --> 00:21:27.450
And then when I was involved,

00:21:27.450 --> 00:21:30.300
got hit by a pickup truck in May of 2020

00:21:30.300 --> 00:21:33.123
and fractured my back
and injured my ankle,

00:21:34.140 --> 00:21:35.610
I mean, exercise routine
was out the window

00:21:35.610 --> 00:21:37.590
because I was just trying
to recover, you know,

00:21:37.590 --> 00:21:39.870
and regain any strength and functionality.

00:21:39.870 --> 00:21:41.610
And so it was like,
exercise was like, yeah,

00:21:41.610 --> 00:21:43.260
nice eventually.

00:21:43.260 --> 00:21:46.170
And so I noticed that I
had not been consistent

00:21:46.170 --> 00:21:47.520
and was kinda making excuses for that.

00:21:47.520 --> 00:21:49.800
And so when I was at
this retreat last week,

00:21:49.800 --> 00:21:51.330
we had two yoga classes, you know,

00:21:51.330 --> 00:21:52.800
first thing in the morning,

00:21:52.800 --> 00:21:55.020
there was a yoga instructor
who was there on Tuesday

00:21:55.020 --> 00:21:57.990
and a Wednesday or Wednesday and Thursday.

00:21:57.990 --> 00:21:58.830
And so I came back,

00:21:58.830 --> 00:22:01.740
I remembered how good it felt
to just expand and open up,

00:22:01.740 --> 00:22:03.870
and a lot of the times when we move our,

00:22:03.870 --> 00:22:05.790
when we move our body, we move our mind,

00:22:05.790 --> 00:22:07.820
like move the body to move the brain.

00:22:07.820 --> 00:22:12.820
And so we have a Peloton
bike and they are on the app,

00:22:13.500 --> 00:22:15.210
there's all these yoga
classes that you can take.

00:22:15.210 --> 00:22:17.730
And there's another yoga
channel called Yoga with Adrian,

00:22:17.730 --> 00:22:19.713
whose yoga videos I love.

00:22:20.550 --> 00:22:22.530
They're all free on YouTube,

00:22:22.530 --> 00:22:24.060
you can find so many
things free on YouTube.

00:22:24.060 --> 00:22:28.620
Never have to pay for yoga
class, but this particular app,

00:22:28.620 --> 00:22:30.753
I love the Peloton app cause
I can stream it to my TV.

00:22:30.753 --> 00:22:32.490
And then, you know,

00:22:32.490 --> 00:22:34.110
I can pick the kind of
music I wanna listen to.

00:22:34.110 --> 00:22:34.943
And I'm like, all right,

00:22:34.943 --> 00:22:36.000
I've got 10 minutes or I've got 20 minutes

00:22:36.000 --> 00:22:37.410
or I've got a half hour.

00:22:37.410 --> 00:22:39.930
And I just put my yoga
mat out the night before

00:22:39.930 --> 00:22:41.580
and put my clothes out the night before,

00:22:41.580 --> 00:22:43.860
and put the blocks out the night before.

00:22:43.860 --> 00:22:46.320
It's those little things that
when I get up in the morning,

00:22:46.320 --> 00:22:49.740
I have less decision fatigue
because I've already set

00:22:49.740 --> 00:22:52.230
the environment to be conducive.

00:22:52.230 --> 00:22:53.840
And now I'm like, well, my
clothes are already out,

00:22:53.840 --> 00:22:55.620
my mat's already on the floor.

00:22:55.620 --> 00:22:57.690
Like I might as well just,

00:22:57.690 --> 00:22:58.950
you were just gonna spend
a half hour scrolling

00:22:58.950 --> 00:23:00.450
on social media anyway, Rachel,

00:23:00.450 --> 00:23:01.950
you might as well take a half
hour and do something good

00:23:01.950 --> 00:23:02.971
for your body and your mind, you know?

00:23:02.971 --> 00:23:04.210
(laughing)

00:23:04.210 --> 00:23:06.930
So that's like a personal unstucking.

00:23:06.930 --> 00:23:09.930
I would say that I'm getting
back into that routine,

00:23:09.930 --> 00:23:12.090
four days in a row, I've done yoga now.

00:23:12.090 --> 00:23:13.110
- Congratulations.

00:23:13.110 --> 00:23:13.943
- Thanks.

00:23:13.943 --> 00:23:15.030
You know, and I'll celebrate,
it's like four days

00:23:15.030 --> 00:23:16.890
may not be 48 days or whatever, but hey,

00:23:16.890 --> 00:23:21.450
it's four days and I'm gonna
do my best to keep a routine

00:23:21.450 --> 00:23:23.310
up, even if it's only 10 minutes a day.

00:23:23.310 --> 00:23:26.310
Like the consistency of the
routine is more important

00:23:26.310 --> 00:23:28.230
than the duration of the exercise.

00:23:28.230 --> 00:23:29.400
- Well said.

00:23:29.400 --> 00:23:31.950
- So "Atomic Habits," James
Clear would be a good place

00:23:31.950 --> 00:23:33.840
to get more on that for
anyone who wants to dig

00:23:33.840 --> 00:23:35.610
into habit formation.

00:23:35.610 --> 00:23:37.710
And then the professional example
was I was just speaking at

00:23:37.710 --> 00:23:39.505
a conference in Louisville, Kentucky,

00:23:39.505 --> 00:23:42.300
and I was with a group of executives,

00:23:42.300 --> 00:23:44.400
several hundred executives
in the building service

00:23:44.400 --> 00:23:45.540
contracting industry.

00:23:45.540 --> 00:23:48.063
So they run companies that
do commercial cleaning

00:23:48.063 --> 00:23:52.560
and landscaping and security
and facilities maintenance.

00:23:52.560 --> 00:23:53.940
And so they're working with
people that are making,

00:23:53.940 --> 00:23:57.060
you know, $12, $13 an hour
for the most part, right?

00:23:57.060 --> 00:24:01.320
And the focus of my session was
around what employees really

00:24:01.320 --> 00:24:03.750
want from work and what we
can do to create workplace

00:24:03.750 --> 00:24:05.160
experiences that are more aligned

00:24:05.160 --> 00:24:06.180
with what people really want.

00:24:06.180 --> 00:24:09.270
So the three factors I talked
about and we can share in

00:24:09.270 --> 00:24:10.920
the show notes, an article
I've written about this before,

00:24:10.920 --> 00:24:14.430
too, if you'd like, it was
cause, community, and careers.

00:24:14.430 --> 00:24:16.710
They want a sense of purpose,
so I invite them, you know,

00:24:16.710 --> 00:24:18.150
share stories of purpose.

00:24:18.150 --> 00:24:19.992
They want a sense of community
connection and belonging,

00:24:19.992 --> 00:24:22.290
and they wanna work for an
organization that supports

00:24:22.290 --> 00:24:24.090
their career growth and development.

00:24:24.930 --> 00:24:26.850
So what we did is we
split the room in half

00:24:26.850 --> 00:24:30.363
and for the last third
or so of the experience,

00:24:31.230 --> 00:24:33.596
I was the closing keynote on
the final day of the event,

00:24:33.596 --> 00:24:36.660
and so they got into groups
and one of the groups

00:24:36.660 --> 00:24:38.280
was focused on how, you know,

00:24:38.280 --> 00:24:41.550
how might we foster
community connection and care

00:24:41.550 --> 00:24:42.510
in our organizations?

00:24:42.510 --> 00:24:43.830
What are we already doing that's working?

00:24:43.830 --> 00:24:45.090
What are some new ideas we might try?

00:24:45.090 --> 00:24:46.950
Then they get together in
brainstorm and sticky notes

00:24:46.950 --> 00:24:47.783
and all that kind of stuff.

00:24:47.783 --> 00:24:50.070
And the other group is focused
on how might we support

00:24:50.070 --> 00:24:52.500
people's career growth and development.

00:24:52.500 --> 00:24:54.688
And so as a result of doing this,

00:24:54.688 --> 00:24:57.300
they then come up with
all these ideas we capture

00:24:57.300 --> 00:25:02.250
and gather them in a, you
know, Mentimeter, in an online,

00:25:02.250 --> 00:25:04.454
polling platform to
get all their responses

00:25:04.454 --> 00:25:06.420
and then sent those out afterwards.

00:25:06.420 --> 00:25:09.205
And there was a woman
who came up to me after

00:25:09.205 --> 00:25:11.527
the speech was over and
she said, she's like,

00:25:11.527 --> 00:25:13.140
"Thank you so much for doing this."

00:25:13.140 --> 00:25:13.995
She wanted to get a picture, (chuckling)

00:25:13.995 --> 00:25:17.310
this is like new to me that
people wanna get pictures

00:25:17.310 --> 00:25:19.470
together, but I'm like,
"Yes, let's do it."

00:25:19.470 --> 00:25:20.467
And she said,

00:25:20.467 --> 00:25:23.707
"I am walking away with
so many great ideas

00:25:23.707 --> 00:25:28.626
"and I'm feeling so energized
and excited to bring this back

00:25:28.626 --> 00:25:30.927
"to my company."

00:25:32.565 --> 00:25:33.750
And to me,

00:25:33.750 --> 00:25:36.930
what stood out from that
comment is that as a speaker,

00:25:36.930 --> 00:25:38.880
it's easy to just get up on
stage and tell your stories

00:25:38.880 --> 00:25:40.890
and then like expect people
to walk away thinking

00:25:40.890 --> 00:25:42.666
you're awesome and feeling inspired,

00:25:42.666 --> 00:25:47.610
but people learn best when
they're actively participating

00:25:47.610 --> 00:25:48.480
in an experience.

00:25:48.480 --> 00:25:50.340
And so, because they got
to share with each other

00:25:50.340 --> 00:25:52.200
and learn from their peers,

00:25:52.200 --> 00:25:55.560
the ideas that emerged from
that were so much more relevant

00:25:55.560 --> 00:25:59.280
and likely impactful

00:25:59.280 --> 00:26:03.120
and interesting than anything
I would've come up with

00:26:03.120 --> 00:26:05.400
as an outsider, you know?

00:26:05.400 --> 00:26:09.690
So just reminding people
of their creativity,

00:26:09.690 --> 00:26:13.410
by giving them an experience
to use it is something

00:26:13.410 --> 00:26:16.410
that I think, or any
organization could be doing

00:26:16.410 --> 00:26:17.400
more of right now.

00:26:17.400 --> 00:26:19.620
And you can do that in person
and you can do it virtually

00:26:19.620 --> 00:26:22.728
and it never ceases to amaze me how,

00:26:22.728 --> 00:26:25.624
how prolific people
can be with their ideas

00:26:25.624 --> 00:26:27.960
when you just ask the
right kind of a question

00:26:27.960 --> 00:26:29.560
and invite them into that space.

00:26:30.450 --> 00:26:33.570
- So one thing I can count on
you from an idea standpoint,

00:26:33.570 --> 00:26:36.960
you're not only a fantastic speaker

00:26:36.960 --> 00:26:38.970
as we can obviously hear,

00:26:38.970 --> 00:26:40.740
but you're also a gifted writer.

00:26:40.740 --> 00:26:42.810
And in many of the things that you post,

00:26:42.810 --> 00:26:44.280
you share resources.

00:26:44.280 --> 00:26:47.556
You've already shared another
book, "Atomic Habits."

00:26:47.556 --> 00:26:49.890
Right before we hit the record button,

00:26:49.890 --> 00:26:54.275
you introduced me to a new
book that I did not know about,

00:26:54.275 --> 00:26:55.860
I think it's "Flux."

00:26:55.860 --> 00:26:56.790
Is that correct?

00:26:56.790 --> 00:26:57.709
- Yeah, "Flux,"

00:26:57.709 --> 00:26:59.370
I think the last, I
think it's April Rinne,

00:26:59.370 --> 00:27:01.620
I guess her name, or
Rinney, Rinne, I'm not sure.

00:27:01.620 --> 00:27:04.080
R-I-N-N-E is her last name.

00:27:04.080 --> 00:27:04.913
So I have that.

00:27:04.913 --> 00:27:05.746
I've been reading that on my Kindle

00:27:05.746 --> 00:27:09.600
and I think that's a good
book to be reading right now,

00:27:09.600 --> 00:27:13.650
just to explore your
own thoughts and beliefs

00:27:13.650 --> 00:27:18.650
and get new perspective
on navigating change.

00:27:18.690 --> 00:27:21.300
Like one of the things she
talks about is how we tend

00:27:21.300 --> 00:27:24.120
to dislike change that is imposed upon us.

00:27:24.120 --> 00:27:26.617
Like if it's a change that we
choose, we're much more like,

00:27:26.617 --> 00:27:28.897
"Hey, I want to move or
I want to change jobs,

00:27:28.897 --> 00:27:30.367
"or I want to get outta this relationship,

00:27:30.367 --> 00:27:32.713
"or I wanna go on this trip," or whatever.

00:27:32.713 --> 00:27:34.384
If it's a change we choose,

00:27:34.384 --> 00:27:36.210
it's generally, there's less resistance.

00:27:36.210 --> 00:27:37.950
But if a change that was imposed upon us

00:27:37.950 --> 00:27:39.780
and we didn't have a say,

00:27:39.780 --> 00:27:41.850
we lose some of our sense of autonomy,

00:27:41.850 --> 00:27:45.014
that's when people can get
defensive and a little crispy.

00:27:45.014 --> 00:27:46.839
- Well, that's a good word, crispy.

00:27:46.839 --> 00:27:48.330
(Rachel laughing)

00:27:48.330 --> 00:27:52.200
You know, as we reflect
on this conversation

00:27:52.200 --> 00:27:55.357
and you kind of were to say, "Gosh, Mike,

00:27:55.357 --> 00:27:57.637
"if I was to summarize
the things I really want

00:27:57.637 --> 00:28:00.420
"the listeners to have as takeaways,"

00:28:00.420 --> 00:28:01.833
what might some of those be?

00:28:02.820 --> 00:28:03.960
- I would say to take a moment

00:28:03.960 --> 00:28:06.540
and to grab a pen and paper
and to think about what are

00:28:06.540 --> 00:28:11.540
the experiences that
generally help you to reset,

00:28:11.850 --> 00:28:15.660
to recharge, and to recalibrate.

00:28:15.660 --> 00:28:16.890
Anything that comes to mind,

00:28:16.890 --> 00:28:19.710
set a timer for two minutes
and just give yourself,

00:28:19.710 --> 00:28:20.970
or set a timer for three
minutes or whatever,

00:28:20.970 --> 00:28:24.270
just set a timer, and write
down whatever comes to mind.

00:28:24.270 --> 00:28:25.327
And then look at that list and say,

00:28:25.327 --> 00:28:29.947
"Which of these things could
I do more consistently,

00:28:29.947 --> 00:28:33.040
"which of these things would
I be most excited to do

00:28:34.533 --> 00:28:36.187
"in the next month?

00:28:36.187 --> 00:28:38.587
"Which of these things
could I do in the next week?

00:28:38.587 --> 00:28:41.190
"Which of these things could I do today?"

00:28:41.190 --> 00:28:44.799
And to start to break it
down in that form and say,

00:28:44.799 --> 00:28:48.577
"What are some of the rhythms
I wanna create in my life?

00:28:48.577 --> 00:28:51.517
"What are some of these
rhythms of reflection or rest,

00:28:51.517 --> 00:28:54.217
"or pause that I want to
integrate into my life

00:28:54.217 --> 00:28:55.437
"more consistently?"

00:28:56.400 --> 00:28:58.200
Which connects us back to the
conversation around burnout

00:28:58.200 --> 00:28:59.033
last time, right?

00:28:59.033 --> 00:29:00.180
When we're not integrating
these rhythms of rest,

00:29:00.180 --> 00:29:01.650
we tend to burnout.

00:29:01.650 --> 00:29:04.770
So I think just having a moment
of honest self-reflection

00:29:04.770 --> 00:29:07.170
and giving yourself the space
to come up with those ideas

00:29:07.170 --> 00:29:09.180
would be an important thing
and then I would challenge you,

00:29:09.180 --> 00:29:12.600
invite you and challenge invite
you to look at your calendar

00:29:12.600 --> 00:29:15.630
and then literally pick a date
on which you're going to do

00:29:15.630 --> 00:29:17.250
one of those things

00:29:17.250 --> 00:29:18.330
and tell someone else about it,

00:29:18.330 --> 00:29:19.891
whether that's reaching out
to somebody to make a plan

00:29:19.891 --> 00:29:22.740
for something so you feel
more sense of accountability

00:29:22.740 --> 00:29:23.602
and it's hard to back out.

00:29:23.602 --> 00:29:25.560
(laughing)

00:29:25.560 --> 00:29:29.970
So I think that would be
one thing I would suggest

00:29:29.970 --> 00:29:33.483
would be to have that moment
of reflection and commitment.

00:29:34.530 --> 00:29:37.130
And the other thing I would
say is to recognize that

00:29:38.130 --> 00:29:39.390
going through change is hard.

00:29:39.390 --> 00:29:40.680
The brain hates change.

00:29:40.680 --> 00:29:43.170
My dad always says the only
person who likes change

00:29:43.170 --> 00:29:44.623
is a baby in a wet diaper.

00:29:44.623 --> 00:29:47.940
(both chuckling)

00:29:47.940 --> 00:29:49.260
I think is funny.

00:29:49.260 --> 00:29:52.050
And it's true, like the brain is lazy.

00:29:52.050 --> 00:29:55.260
The brain fundamentally wants
what's familiar and consistent

00:29:55.260 --> 00:29:58.110
in anything that comes
up as unfamiliar of,

00:29:58.110 --> 00:30:00.270
I don't know what to do with
this, this is unfamiliar.

00:30:00.270 --> 00:30:02.190
This does not look like the others,

00:30:02.190 --> 00:30:03.990
the brain then has to work harder.

00:30:03.990 --> 00:30:06.210
And we've been going through a lot of that

00:30:06.210 --> 00:30:07.290
in the past two years,

00:30:07.290 --> 00:30:10.650
and so I think part of it is
acknowledging how hard it is

00:30:10.650 --> 00:30:11.700
to do that,

00:30:11.700 --> 00:30:14.313
to give yourself some grace
and to acknowledge that,

00:30:15.390 --> 00:30:17.791
doing the best I can with
what I have with the energy

00:30:17.791 --> 00:30:20.850
resources, insight,
perspective, experience,

00:30:20.850 --> 00:30:24.360
support available to me at any moment,

00:30:24.360 --> 00:30:25.770
I'm doing the best I can with what I have

00:30:25.770 --> 00:30:27.210
and so is everybody else.

00:30:27.210 --> 00:30:29.730
And to just give yourself
a moment of grace,

00:30:29.730 --> 00:30:33.123
I think is so important
in the midst of change.

00:30:34.620 --> 00:30:37.110
If you'd like, I have one more,
very quick one I can offer,

00:30:37.110 --> 00:30:38.090
or maybe three.
- Please.

00:30:38.090 --> 00:30:39.456
(Rachel chuckling)

00:30:39.456 --> 00:30:41.940
The last thing I would invite
you to do is to think about

00:30:41.940 --> 00:30:42.840
a time in your life,

00:30:42.840 --> 00:30:44.681
I call this when one door
closes another opens,

00:30:44.681 --> 00:30:47.490
think about a moment in your
life where you went through

00:30:47.490 --> 00:30:51.252
an unexpected change that
you did not like or want,

00:30:51.252 --> 00:30:53.760
and then write about what happened

00:30:53.760 --> 00:30:55.920
and write about an
unexpected positive outcome

00:30:55.920 --> 00:30:57.360
that emerged from that experience,

00:30:57.360 --> 00:30:58.320
that with perspective now,

00:30:58.320 --> 00:31:00.570
you can look back on
and see and appreciate

00:31:00.570 --> 00:31:01.770
and recognize.

00:31:01.770 --> 00:31:03.600
So those would be three things.

00:31:03.600 --> 00:31:05.884
A lot of them involve some
degree of self-reflection,

00:31:05.884 --> 00:31:08.280
and pausing and doing all the things

00:31:08.280 --> 00:31:09.530
we're talking about today

00:31:11.010 --> 00:31:14.160
and making and committing
and recommitting, you know,

00:31:14.160 --> 00:31:17.370
and then also giving yourself some grace,

00:31:17.370 --> 00:31:20.670
and a reminder of the fact
that you can get through things

00:31:20.670 --> 00:31:24.480
that are difficult and that
there might be some potentially

00:31:24.480 --> 00:31:27.090
unexpected benefit to something
that you're going through

00:31:27.090 --> 00:31:28.190
right now that's hard.

00:31:29.490 --> 00:31:32.589
- You just use a phrase
"committing and recommitting,"

00:31:32.589 --> 00:31:36.180
and you also use the terms,
'give yourself some grace."

00:31:36.180 --> 00:31:39.180
But what I'm hearing is
that sometimes we try it

00:31:39.180 --> 00:31:40.100
and it doesn't work,

00:31:40.100 --> 00:31:43.500
but don't abandon it, that
you need to try again,

00:31:43.500 --> 00:31:46.740
that we naturally will
resist these new behaviors,

00:31:46.740 --> 00:31:48.270
even if they're good behaviors.

00:31:48.270 --> 00:31:49.103
- Yep.

00:31:49.103 --> 00:31:51.303
- That's our natural tendency.

00:31:53.670 --> 00:31:55.680
Rachel, in terms of,

00:31:55.680 --> 00:31:58.560
if people wanna learn
more and reach out to you,

00:31:58.560 --> 00:32:00.300
what's the best way for
them to do that with you?

00:32:00.300 --> 00:32:01.950
How to reach you online?

00:32:01.950 --> 00:32:03.360
- Yeah, best way, LinkedIn.

00:32:03.360 --> 00:32:05.700
It's where I'm most present
most often as you know,

00:32:05.700 --> 00:32:09.240
so (chuckling) follow me,
my LinkedIn is defaulted

00:32:09.240 --> 00:32:10.890
to follow so if you wanna connect,

00:32:10.890 --> 00:32:13.530
click the little three dots
next to where it says more info

00:32:13.530 --> 00:32:14.610
or something, you can connect.

00:32:14.610 --> 00:32:16.800
Send a message that Mike and
I always love to hear, right,

00:32:16.800 --> 00:32:18.960
when someone listens to an episode,

00:32:18.960 --> 00:32:20.970
and really has some insight
from it, that's beneficial.

00:32:20.970 --> 00:32:21.810
We love knowing.

00:32:21.810 --> 00:32:22.643
It's not weird.

00:32:22.643 --> 00:32:25.440
It's like, we like when
people reach out and tell us,

00:32:25.440 --> 00:32:27.780
so please, if you've been
impacted by this episode,

00:32:27.780 --> 00:32:29.130
reach out and let us know.

00:32:29.130 --> 00:32:30.990
So LinkedIn would be a primary way.

00:32:30.990 --> 00:32:32.910
If you want to learn more
about the classes I'm doing

00:32:32.910 --> 00:32:34.980
with Simon Sinek's company,

00:32:34.980 --> 00:32:38.160
you can just go to
Simonsinek.com and lick on live

00:32:38.160 --> 00:32:40.050
online classes.

00:32:40.050 --> 00:32:42.540
And those are for individuals
and then if you want,

00:32:42.540 --> 00:32:45.330
you know, to bring me into,
I work with organizations,

00:32:45.330 --> 00:32:47.340
leaders, and teams,
conferences, associations,

00:32:47.340 --> 00:32:48.390
all that kind of stuff as a speaker,

00:32:48.390 --> 00:32:49.920
facilitator, and trainer,

00:32:49.920 --> 00:32:51.750
and so the easiest way to
do that again, LinkedIn,

00:32:51.750 --> 00:32:53.850
or on my website, unmutedlife.com.

00:32:53.850 --> 00:32:56.310
There's a place you can go
where it's work with me.

00:32:56.310 --> 00:32:58.440
And you could, you know,
book like a 15 or 20 minute

00:32:58.440 --> 00:33:01.620
discovery call, if you have
an organization or association

00:33:01.620 --> 00:33:04.140
that you think would
benefit from what I'm doing.

00:33:04.140 --> 00:33:06.180
So, and this is one of the
things I talk about is how

00:33:06.180 --> 00:33:09.180
to navigate change and give
people some confidence,

00:33:09.180 --> 00:33:10.747
just like that one woman
came up to me and said,

00:33:10.747 --> 00:33:12.829
"Wow, I kind of, I was feeling depleted.

00:33:12.829 --> 00:33:15.037
"I was feeling overwhelmed
and now I feel energized

00:33:15.037 --> 00:33:15.870
"and equipped."

00:33:15.870 --> 00:33:19.950
Like that's what I want people
to leave experiences with me

00:33:19.950 --> 00:33:21.813
thinking and feeling so.

00:33:22.770 --> 00:33:24.120
- So you've given us a number of ways

00:33:24.120 --> 00:33:25.200
that we can reach out to you.

00:33:25.200 --> 00:33:27.793
We will include those in the show notes

00:33:27.793 --> 00:33:29.647
and for those listening and you say,

00:33:29.647 --> 00:33:31.537
"Gosh, this was a really great episode,

00:33:31.537 --> 00:33:34.590
"I wanna go find the other
episode that she's on,"

00:33:34.590 --> 00:33:36.900
I just kind of looked it
up while you were speaking,

00:33:36.900 --> 00:33:38.509
it was episode number 29.

00:33:38.509 --> 00:33:42.090
This episode I think is
gonna be episode number 80.

00:33:42.090 --> 00:33:46.980
So if you go back to the
Bench Builder podcast archive,

00:33:46.980 --> 00:33:48.630
it's episode number 29,

00:33:48.630 --> 00:33:52.230
and you can hear that first
installment that Rachel and I

00:33:52.230 --> 00:33:54.532
recorded over a year ago.

00:33:54.532 --> 00:33:57.570
Rachel, again, what a treat.

00:33:57.570 --> 00:33:58.950
Thank you so much.

00:33:58.950 --> 00:34:00.300
- Yeah, this was great.

00:34:00.300 --> 00:34:03.057
I hope that it gives people
opportunity to pause and to,

00:34:03.057 --> 00:34:05.460
and to recalibrate and do
something good for themselves.

00:34:05.460 --> 00:34:07.893
And I always love talking to you.

00:34:08.970 --> 00:34:10.125
- Well, it's mutual.

00:34:10.125 --> 00:34:13.950
I also wanna thank our
listeners for joining us today.

00:34:13.950 --> 00:34:16.589
We upload the latest
episode on Apple, Google,

00:34:16.589 --> 00:34:19.320
and Spotify every Thursday,

00:34:19.320 --> 00:34:21.690
so if you've enjoyed
this episode with Rachel,

00:34:21.690 --> 00:34:23.610
please subscribe.

00:34:23.610 --> 00:34:25.364
I've got a question for you, the listener.

00:34:25.364 --> 00:34:27.600
Is your company growing quickly?

00:34:27.600 --> 00:34:29.940
Are you worried that you
won't have the right people

00:34:29.940 --> 00:34:33.300
and processes in place to
handle that increased workload?

00:34:33.300 --> 00:34:35.970
Or maybe you're not sure if
you've got the right planning

00:34:35.970 --> 00:34:37.470
systems in place.

00:34:37.470 --> 00:34:41.010
If you answered yes to
any of those, let's talk.

00:34:41.010 --> 00:34:42.270
You can go to our website,

00:34:42.270 --> 00:34:46.320
bench-builders.com to
schedule a discovery call.

00:34:46.320 --> 00:34:49.170
We'll explore ways to help you
solve those nagging problems,

00:34:49.170 --> 00:34:51.918
so you can scale faster and smarter.

00:34:51.918 --> 00:34:53.539
So I wanna thank you for joining us,

00:34:53.539 --> 00:34:56.790
and I hope you have picked
up on some tips from Rachel

00:34:56.790 --> 00:35:00.630
that will help you "Get
Unstuck and On Target."

00:35:00.630 --> 00:35:02.361
Until next time.

00:35:02.361 --> 00:35:04.944
(upbeat music)